Star Night Creative’s resin pieces are unique, one-of-a-kind and must be handled with care. Due to the delicate nature of such items, care instructions must be read carefully to ensure the longevity of your piece of art. Please take time to read the care instructions included with your piece or here as well on our website.
We are not responsible for any damages caused by the shipper or the customer. Should your order arrive damaged, defective or you receive the wrong item/s please contact us right away so that we can properly assess the situation. If the shipping box arrives damaged, we will need photos of the box so that we can properly make a claim with the shipping company. We will handle any such claims on our side, and will make sure you are taken care of to the best of our ability. Once artwork has been unpackaged, we highly recommend that items needing to be hung (or needing specific care) are done by a professional, as we are not responsible for any damages caused.
Star Night Creative does not offer refunds, exchanges or warranties. As such, please ensure before placing your order that you have selected the correct item/s and have checked the weights, dimensions and descriptions to make certain they will work in your desired space. Should you need any clarification or require more information, please contact us before placing your order so that we can help you with your questions.