Terms & Conditions

Star Night Creative

Star Night Creative (“Star Night Creative”, “we”, “us”, or the “Company”) is committed to protecting the privacy of individuals who visit the Company’s Web sites (“Visitors”), and individuals who register to use the Services as defined below (“Customers”). This Privacy Statement describes Star Night Creative’s privacy practices in relation to use of the Company’s Web sites and the related applications and services offered by Star Night Creative (the “Services”). Our privacy practices comply with all laws and regulations in Canada applicable to our use and disclosure of your information, including the Personal Information Protection and Electronic Documents Act. By visiting Star Night Creative, Visitors and Customers are accepting the practices described in this policy.

  • Information Collected
  • Use of Information Collected
  • Customer Data
  • Customer Testimonials
  • Security
  • Commissions
  • Failed Delivery
  • International Shipping
  • Changes to this Privacy Statement
  • Contact Us

This Privacy Policy covers the information practices of Web sites that link to this Privacy Policy, including www.starnightcreative.ca. Star Night Creative Services in any online marketplace which is posted by Star Night Creative and the application links to this Privacy Policy, this Privacy Policy applies. When Services is posted by third parties, the privacy statement of the third party applies, and this Privacy Policy does not apply. Star Night Creative’s Web sites may contain links to other Web sites. We encourage you to review the privacy policy/statement of other Web sites to understand their information practices.

Information Collected

When expressing an interest in obtaining additional information about the Services or registering to use the Services, we require you to provide us with personal contact information, such as name and email address (“Required Contact Information”). When purchasing the Services, Star Night Creative may require you to provide the Company with phone number and billing information, such as billing name and address, and credit card number that will be using the Services (“Billing Information”). When you navigate the Company’s Web sites, we may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons. Web Site Navigational Information includes standard information from your Web browser, your Internet Protocol (“IP”) address, and the action you take on the Company’s Web sites (such as the Web pages viewed and the links clicked).

Use of Information Collected

Star Night Creative does not share, sell, rent or trade any information collected with third parties for their promotional purposes. We reserve the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process. The Company uses information collected from Customers to perform the services requested. For example, if you send email to info@starnightcreative.ca, the Company will use the information provided to contact you about your interest in the Services.

The Company may also use information collected for marketing purposes. For example, the Company may use information you provide to contact you for your feedback in the Services and to send you information regarding the Company such as information about promotions or events. Star Night Creative uses credit card information solely to collect payment from prospective Customers. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Customer Data

Star Night Creative Customers may electronically submit data or information to the Services for hosting and processing purposes (“Customer Data”). Star Night Creative will not review, share, distribute, or reference any Customer Data except access only for the purpose of providing the Services, preventing or addressing service or technical problems, at a Customer’s request in connection with customer support matters, or as may be required by law.

Customer Testimonials

Star Night Creative may post a list of Customers and testimonials on the Company’s Web sites that contain information such as Customer names and titles. Star Night Creative will obtain the consent of each Customer prior to posting any information on such a list or posting testimonials.

Security

Star Night Creative uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. We also implement an advanced security method based on dynamic data and encoded session identifications, and we host the Web sites in a secure server environment that uses firewalls, intrusion detection systems, and other advanced technology to prevent interference or access from outside intruders. Customers are responsible for maintaining the security and confidentiality of their usernames and passwords.

Commissions

All commissions through Star Night Creative are the artist interpretation of the brief provided. Each art piece is one of kind so colours and placement of decorations will vary. Artwork cannot be replicated. A non refundable 50% deposit is required to hold the next available commission spot.

Failed Delivery

It is your responsibility to provide Star Night Creative with a complete and correct shipping address. In the event your parcel is returned to us we will contact you for redelivery (shipping and handling fees will apply).

International Shipping

International orders may be subject to taxes, duties and customs fees. These fees are the responsibility of the recipient of the package. Star Night Creative cannot predict what your particular charges will be, however you can contact your local customs office for more information regarding your country's import policy.

Changes to this Privacy Statement

Star Night Creative reserves the right to change this Privacy Policy. We will post notification of the material changes to this Privacy Policy through the Company’s Web sites prior to the change taking effect. The Customers agree that the express acceptance by you or your continued use of the Service or applications after the notification period, shall constitute your acceptance of the revised Privacy Policy.

Contact Us

If you have any questions, concerns or complaints about our Privacy Policy or if you wish to access or obtain more information about your personal information held by Star Night Creative, you may contact us as below.

Star Night Creative
Website: www.starnightcreative.ca
Email: info@starnightcreative.ca

This Agreement was last modified on April 16, 2021.